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FAQ

Get the Answers You Need

  • Where are you based?
    We are located in Wimbledon, but we do not have a store. We are happy to meet customers face-to-face and we can delivery anywhere in the UK.
  • How does it work?
    You can view the full details on this page here.
  • How can I contact you?
    The fastest way to get in contact is by emailing us - info@cherishandcharm.co.uk. For our full contact information, visit this page here.
  • What types of events do you cater to?
    We do not have an extensive list, but the majority of our customers want floral decorations for their weddings (and receptions), birthday parties and baby showers. Our corporate customers use us for their shop fronts and interiors, office waiting rooms and corporate events. If you are planning an event which isn't listed here, please contact us as we are happy to cater to nearly all requests!
  • Are the flowers real or artificial?
    For the most part, the flowers are artificial. However, we are able to use real flowers if desired, just let us know.
  • Can I collect the order myself?
    At the moment, we do not offer a collection service as our products will usually require some assembly on delivery and we want to make sure this is secure and safe for our customers.
  • Where can you deliver to?
    We offer a UK wide delivery service.
  • How much is delivery?
    Delivery fees will be based on the distance from where we are located (Wimbledon, UK). This fee will also cover set up and collection too (if applicable). Our rough prices are as follows: Within 25 miles of Wimbledon - £50 Within 50 miles of Wimbledon - £100 Within 100 miles of Wimbledon - £150 Within 200 miles of Wimbledon - £200 Over 200 miles from Wimbledon - £250
  • Can you delivery the same day.
    It would really depend on what you are looking for and where you are based. We recommend at least 2 weeks for us to make sure your order is exactly how you want it, but in some cases we can design, create and deliver in a shorter time frame.
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